kefu/application/service/controller/Dialogue.php

500 lines
18 KiB
PHP

<?php
/**
* 用户会话控制
* Date 2019.04.11
* @author chf
*/
namespace app\service\controller;
use think\Request;
use Ramsey\Uuid\Uuid;
use think\Cache;
use Repository\LogRepository;
class Dialogue extends Base
{
/**
* 会话记录(结合layer的table插件)
* @return [type] [description]
*/
public function dialogueList()
{
$slog = db('service_log');
$kf_id = session('l_user_id');
// 返回视图
if(!request()->isAjax()) return $this->fetch('dialogue/dialogueList');
// 分页请求
$param = input('get.');
// 查询条件
$where['kf_id'] = $kf_id;
$where['start_time'] = !empty($param['start_time']) ? ['egt', strtotime($param['start_time'])] : '';
$where['end_time'] = !empty($param['end_time']) ? ['elt', strtotime($param['end_time'])+86400] : '';
$where['user_name|user_id'] = is_string($param['search_input']) ? $param['search_input'] : '';
$where = array_filter($where);
//获取总条数
$count = $slog->where($where)->count();
// $count=count($list);
//获取每页显示的条数
$limit = $param['limit'];
//获取当前页数
$page = $param['page'];
//计算出从那条开始查询
$start = ($page-1)*$limit;
$user_list = $slog
->where($where)
->limit($start, $limit)
->order('id desc')
->select();
// 对列表进行处理
foreach ($user_list as &$vo) {
// 在线状态
$vo['line_status'] = $vo['end_time'] <= 0 ? '在线' : '离线';
// 时间戳转换
$vo['start_time'] = date("Y-m-d H:i:s", $vo['start_time']);
$vo['end_time'] = $vo['end_time'] > 0 ? date("Y-m-d H:i:s", $vo['end_time']) : 0;
}
$result = resultJson(0, '获取成功', $user_list);
$result['count'] = $count;
return $result;
}
/**
* 删除会话记录
* @return [type] [description]
*/
public function delDialogue()
{
if (!request()->isAjax()) return false;
$slog = db('service_log');
$kf_id = session('l_user_id');
$id = input('post.id');
if (!$id) return resultJson(0, '参数错误');
// 数据出库
$del = $slog->where(['kf_id' => $kf_id, 'id' => $id])->delete();
if (!$del) return resultJson(0, '删除失败');
LogRepository::userLogWrite('登录成功', $id);
return resultJson(1, '删除成功');
}
/**
* 对话室(离线)
* @return [type] [description]
*/
public function offLineDialogueRoom()
{
$pay_db = db('payment');
$slog_db = db('service_log');
$cl_db = db('chat_log');
$kf_id = session('l_user_id');
$id = input('get.id');
if (!$id) {
echo "<script>alert('参数错误'); window.history.go(-1);</script>";
return;
}
// 客服信息
$userInfo = db('users')
->alias('a')
->field('a.*,b.name')
->join('ws_groups b','b.id = a.group_id')
->where('a.id', $kf_id)
->find();
//获取该客服拥有的支付方式
$type = db('payment_type')->where('status',1)->select();
$payment_information = $pay_db
->alias('a')
->join('payment_type w','a.payment_type = w.id')
->where(['is_use'=>1,'a.status'=>1,'kf_id'=>$kf_id])
->select();
$payment_img = $pay_db
->alias('a')
->join('payment_type w','a.payment_type = w.id')
->where(['is_use'=>1,'a.status'=>1,'kf_id'=>$kf_id])
->find();
// 用户信息
$user = $slog_db->where(['id' => $id, 'kf_id' => $kf_id])->find();
// 获取 客服有效充值方式
$pay_arr = $pay_db->alias('p')
->join('payment_type pt', 'p.payment_type = pt.id')
->where(['p.kf_id' => $kf_id, 'p.status' => 1, 'p.is_use' => 1])
->column('pt.type_name', 'pt.id');
// 获取对话数据
$chat_log = $cl_db
->where("from_id = 'KF{$kf_id}' and to_id = {$user['user_id']} or from_id = {$user['user_id']} and to_id = 'KF{$kf_id}'")
->order('time_line asc')
->limit(15)
->select();
// dump($chat_log);
$now_time = strtotime(date('Y-m-d', strtotime('-3 day')));
$user_status = $user['start_time'] < $now_time ? false : true;
$this->assign([
'word' => db('words')->where('kf_id', $kf_id)->select(),
'uinfo'=> $userInfo,
'groups' => db('groups')->where('status', 1)->select(),
'status' => db('kf_config')->where('id', 1)->find(),
'token' => session('kf_token'),
'type' => $type,
'payment_information' => $payment_information,
'payment_img' => $payment_img,
'pay_types' => $pay_arr,
'user' => $user,
'amount' => $userInfo['remaining_amount'],
'chat_log' => $chat_log,
'user_status' => $user_status,
]);
return $this->fetch('dialogue/offLineDialogueRoom');
}
/**
* 获取离线消息记录
* @return [type] [description]
*/
public function getOutLineMsgLog()
{
if(request()->isAjax()){
$param = input('param.');
$cl_db = db($this->getTableName('chat_log', $param['uid']));
$limit = 15; // 一次显示15 条聊天记录
$offset = ($param['page'] - 1) * $limit;
$logs = $cl_db
->where(function($query) use($param){
$query->where('from_id', $param['uid'])->where('to_id', 'KF' . session('l_user_id'));
})->whereOr(function($query) use($param){
$query->where('from_id', 'KF' . session('l_user_id'))->where('to_id', $param['uid']);
})->limit($offset, $limit)->order('id', 'desc')->select();
$total = $cl_db
->where(function($query) use($param){
$query->where('from_id', $param['uid'])->where('to_id', 'KF' . session('l_user_id'));
})->whereOr(function($query) use($param){
$query->where('from_id', 'KF' . session('l_user_id'))->where('to_id', $param['uid']);
})->count();
foreach($logs as $key=>$vo){
$logs[$key]['type'] = 'user';
$logs[$key]['time_line'] = date('Y-m-d H:i:s', $vo['time_line']);
if($vo['from_id'] == 'KF' . session('l_user_id')){
$logs[$key]['type'] = 'mine';
}
}
return json(['code' => 1, 'data' => $logs, 'msg' => intval($param['page']), 'total' => ceil($total / $limit)]);
}
}
/**
* 离线消息记录
* @return [type] [description]
*/
// public function outLineMsgLog()
// {
// $cl_db = db('chat_log');
// $kf_id = session('l_user_id');
// $page = input('get.page');
// $uid = input('get.uid');
// //计算出从那条开始查询
// $limit = 15;
// $start = ($page-1)*$limit;
// $msg_log_list = $cl_db
// ->where("from_id = 'KF{$kf_id}' and to_id = {$uid} or from_id = {$uid} and to_id = 'KF{$kf_id}'")
// ->limit($start, $limit)
// ->order('time_line asc')
// ->select();
// return resultJson(1, '获取成功', $msg_log_list);
// }
/**
* 发送离线消息
* @return [type] [description]
*/
public function sendOffLineDialogue()
{
if (!request()->isAjax()) return false;
$clog_db = db('chat_log');
$slog_db = db('service_log');
$user_db = db('users');
$kf_id = session('l_user_id');
$uid = input('post.user_id');
$content = input('post.content');
if (!$uid || empty($content)) return resultJson(0, '参数错误');
// 用户信息
$user = $slog_db->where(['user_id' => $uid, 'kf_id' => $kf_id])->find();
// 客服信息
$kf = $user_db->find($kf_id);
if (!$user) return resultJson(0, '用户不存在');
// 消息id
$msg_id = Uuid::uuid4();
// 数据入库
$save_data = [
'from_name' => $kf['user_name'],
'from_id' => 'KF'.$kf_id,
'from_avatar' => $kf['user_avatar'],
'to_id' => $uid,
'to_name' => $user['user_name'],
'content' => $content,
'time_line' => time(),
'is_offline_msg' => 1,
'msg_id' => $msg_id->toString(),
];
$save = $clog_db->insert($save_data);
// 消息远程推送
if(strpos($content,"img[") === 0){
$imgUrl = str_replace("]","",str_replace("img[","",$content));
$imgSize = getimagesize(ROOT_PATH.'public'.$imgUrl);
}
$msg_type = checkMsgType($content);
$send_data = [
'type' => 'single',
'target' => $uid,
'msg_type' => $msg_type,
'data' => [
'id'=> $kf_id,
'name'=> $kf['user_name'],
'avatar'=> $kf['user_avatar'],
'img_type' => "",
'img_width' => empty($imgSize[0]) ? "" : $imgSize[0],
'img_height' => empty($imgSize[1]) ? "" : $imgSize[1],
'content'=> $content,
'data'=> '',
'time' => date('Y-m-d H:i:s'),
'msg_id' => $msg_id->toString(),
]
];
$call = self::callRemoteApi('/api/Customer/PushOfflineMsg', $uid, $send_data);
// var_dump($send_data['data'], $call);
if (!$call || $call['State'] != 1) return resultJson(0, '推送失败');
return resultJson(1, '成功');
}
/**
* 远程游戏api调用
* @param [type] $api [description]
* @param [type] $token [description]
* @param array $msg [description]
* @return [type] [description]
*/
public static function callRemoteApi($api,$token,$msg = [])
{
$configFile['app_id'] = config('app_id');
$configFile['game_host'] = config('game_host');
$data = ['Param'=>['Token'=>$token]];
if(!empty($msg)){
$itemData = [
'code' => 200,
'msg' => 'ok',
'message_type' => $msg['msg_type'],
'data' => $msg['data'],
];
$data = [
'Param'=> [
"SnId" => $token,
"Plateform" => 1,
"Data" => json_encode($itemData)
]
];
}
$data = json_encode($data);
$AppId = $configFile['app_id'];
$msectime = self::getMsectime();
$sign = md5($AppId.';'.$api.';'.$data.';'.$msectime);
$url = $configFile['game_host'].$api.'?ts='.$msectime.'&sign='.$sign;
// var_dump($url, $configFile);
$res = self::curl_post($url,$data);
// var_dump($res);
$res = json_decode($res,true);
return $res;
}
/**
* 获取POST请求
* @param $url
* @param array $params
* @param $timeout
* @return mixed
*/
public static function curl_post($url, $data, $timeout = 5)
{
$ch = curl_init();
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_URL, $url);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);//要求结果为字符串且输出到屏幕上
curl_setopt($ch, CURLOPT_CONNECTTIMEOUT, $timeout);
curl_setopt($ch, CURLOPT_POSTFIELDS, $data);
curl_setopt($ch, CURLOPT_HTTPHEADER, array(
"Content-Type: application/json; charset=utf-8",
"Content-Length: " . strlen($data))
);
$res = curl_exec($ch);
curl_close($ch);
// var_dump($url);
return $res;
}
/**
* 获取毫秒级时间戳
* @return [type] [description]
*/
public static function getMsectime()
{
return (float)sprintf('%.0f', microtime(true) * 1000);
}
/**
* 选择账号
* @return [type] [description]
*/
public function selectAccount()
{
$ptdb = db('payment_type');
$pdb = db('payment');
$kf_id = session('l_user_id');
// 设置选用
if (request()->isPost()) {
$id = input('post.id');
$a_type = input('post.a_type');
$type = input('post.type');
if (!$id) return resultJson(0, '参数错误');
switch ($type) {
// 启用
case 1:
// 清除选用
$pdb->where(['kf_id' => $kf_id, 'status' => 1, 'payment_type' => $a_type, 'is_use' => 1])->update(['is_use' => 0]);
$save = $pdb->where(['kf_id' => $kf_id, 'status' => 1, 'id' => $id])->update(['is_use' => 1]);
break;
// 禁用
case 2:
// 清除选用
$save = $pdb->where(['kf_id' => $kf_id, 'status' => 1, 'id' => $id])->update(['is_use' => 0]);
break;
}
if (!$save) return resultJson(0, '失败');
return resultJson(1, '成功');
}
// 默认支付
$default = $pdb->where(['kf_id' => $kf_id, 'status' => 1, 'is_use' => 1])->find();
// 获取 客服有效充值方式
$pay_arr = $ptdb->where('status', 1)->select();
// 获取支付类型下的账号
foreach ($pay_arr as $k => $vo) {
$account_list = $pdb->where(['kf_id' => $kf_id, 'status' => 1, 'payment_type' => $vo['id']])->select();
if (count($account_list) < 1) {
unset($pay_arr[$k]);
continue;
}
// 默认支付
// $default_type = $pdb->where(['kf_id' => $kf_id, 'status' => 1, 'payment_type' => $vo['id'], 'is_use' => 1])->find();
// 账号列表
$pay_arr[$k]['account_list'] = $account_list;
// $pay_arr[$k]['show'] = $default_type['payment_type'] == $vo['id'] ? true : false;
// if ($default['payment_type'] == $vo['id']) {
// $default['payment_name'] = $vo['type_name'];
// }
}
// dump($pay_arr);
$this->assign([
'pay_list' => $pay_arr,
'default' => $default,
]);
return $this->fetch('index/son/selectAccount');
}
/**
* 黑名单管理
*/
public function blacklist()
{
$udb = db('users');
$gdb = db('groups');
$kf_id = session('l_user_id');
if (request()->isAjax()) {
$kf_info = $udb->where('id', $kf_id)->find();
$redis = new Redis();
$origin = $redis::instance()->hget("blacklist_{$kf_info['group_id']}", $kf_id);
$list = !$origin ? [] : json_decode($origin, true);
$group_info = $gdb->where('id', $kf_info['group_id'])->find();
$data = [];
foreach($list as $vo) {
$vo['group'] = $kf_info['group_id'];
$vo['group_name'] = $group_info['name'];
$data[] = $vo;
}
return resultJson(0, '获取成功', $data);
}
return $this->fetch('dialogue/blacklist');
}
/**
* 添加黑名单
*/
public function addBlacklist()
{
$udb = db('users');
$kf_id = session('l_user_id');
if (request()->isPost()) {
$id = input('post.id');
if (!$id) return resultJson(0, '参数错误');
$kf_info = $udb->where('id', $kf_id)->find();
if (!isset($kf_info['group_id'])) return resultJson(2, '数据错误');
$redis = new Redis();
$origin = $redis::instance()->hget("blacklist_{$kf_info['group_id']}", $kf_id);
if ($origin) {
$origin_arr = json_decode($origin, true);
if (in_array($id, $origin_arr)) return resultJson(2, 'id已存在');
$origin_arr[$id] = ['id' => $id, 'date' => date('Y-m-d H:i:s')];
}
$data = isset($origin_arr) ? $origin_arr : [$id => ['id' => $id, 'date' => date('Y-m-d H:i:s')]];
$save = $redis::instance()->hset("blacklist_{$kf_info['group_id']}", $kf_id, json_encode($data));
// if ($save !== 0 && $save !== 1) return resultJson(0, '失败');
LogRepository::userLogWrite('黑名单管理', '客服['.$kf_info['user_name'].']将用户['.$id.']添加至黑名单成功');
return resultJson(1, '成功');
}
return $this->fetch('dialogue/addBlacklist');
}
/**
* 删除黑名单
*/
public function delBlacklist()
{
$udb = db('users');
$kf_id = session('l_user_id');
if (request()->isPost()) {
$id = preg_replace('# #', '', input('post.id'));
if (!$id) return resultJson(0, '参数错误');
$kf_info = $udb->where('id', $kf_id)->find();
if (!isset($kf_info['group_id'])) return resultJson(2, '数据错误');
$redis = new Redis();
$origin = $redis::instance()->hget("blacklist_{$kf_info['group_id']}", $kf_id);
if (!$origin) return resultJson(2, '数据错误');
$origin_arr = json_decode($origin, true);
// $key = array_search($id, $origin_arr);
unset($origin_arr[$id]);
$save = $redis::instance()->hset("blacklist_{$kf_info['group_id']}", $kf_id, json_encode($origin_arr));
// if ($save !== 0 || $save !== 1) return resultJson(0, '失败');
LogRepository::userLogWrite('黑名单管理', '客服['.$kf_info['user_name'].']将用户['.$id.']解除黑名单成功');
return resultJson(1, '成功');
}
}
}