260 lines
11 KiB
PHP
260 lines
11 KiB
PHP
<?php
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/**
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* 首页控制器
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*/
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namespace app\api\controller;
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use Repository\LogRepository;
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use think\Db;
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use think\Controller;
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use think\Log;
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// class Game extends Controller
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class Game extends Base
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{
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/**
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* 获取全部客服列表
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*/
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public function getKfList()
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{
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$groupId = input('param.group_id');
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$param = input('param.data');
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// if(empty($groupId)){
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// return json(['code' => 400, 'msg' => '平台ID不能为空', 'data' =>[] ]);
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// }
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$groupId = empty($groupId) ? 1 : $groupId;
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$kfList = db('users')->field('CONCAT("KF",id) as id, user_name, user_avatar,rank_num,rate_num')
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->where(['status' => 1,'group_id'=>$groupId,'kf_type' => 1,'online'=>1])->order('rate_num desc')->select();
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if(empty($kfList)){
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return json(['code' => 400, 'msg' => '抱歉~ 暂无客服.', 'data' => [] ]);
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}
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if ($param != '') {
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// $param = json_decode('{"user_level":1,"phone_mobel":"ios","client_version":"1.0.0"}', true);
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$param = json_decode($param, true);
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if (isset($param['user_level'])) $member['user_level'] = $param['user_level'];
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$member['phone_mobel'] = isset($param['phone_mobel']) ? $param['phone_mobel'] : '';
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$member['client_version'] = isset($param['client_version']) ? $param['client_version'] : '';
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$status = true;
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if (!$member['phone_mobel'] || !$member['client_version']) $status = false;
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if ($status === true) {
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$check_version = $member['phone_mobel'] == 'ios' ? version_compare($member['client_version'], '1.0.1', '<') : version_compare($member['client_version'], '1.1.4', '<');
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}
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}
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// var_dump($member, $param, json_decode("{'user_level': 1}"), json_encode(['user_level' => 1]));
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foreach ($kfList as &$item) {
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$id = $this->kf2Num($item['id']);
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// 会员类型等级权限设置
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if (isset($member['user_level']) && $member['user_level'] !== '') {
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$pay_type = db('member_level')->where(['level' => $member['user_level'], 'group_id' => $groupId])->find();
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if ($pay_type && isset($pay_type['rules']) && $pay_type['rules']) {
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$where['b.id'] = ['in', $pay_type['rules']];
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$where['kf_id'] = $id;
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$where['is_use'] = 1;
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$where['a.status'] = '1';
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$item['support_pay'] = db('payment')->alias('a')->join('payment_type b','a.payment_type=b.id')->field('b.alias_id')->where($where)->select();
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} else {
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$item['support_pay'] = [];
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}
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} else {
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$item['support_pay'] = db('payment')->alias('a')->join('payment_type b','a.payment_type=b.id')->field('b.alias_id')->where(['kf_id'=>$id,'is_use'=>1,'a.status'=>'1'])->select();
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}
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// 支付类型兼容旧版本sdk
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// var_dump($check_version)
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if ((isset($status) && $status == false) || (isset($check_version) && $check_version)) {
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foreach($item['support_pay'] as $k => $v) {
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if ($v['alias_id'] == 'baitiao' || $v['alias_id'] == 'cloud_pay') {
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unset($item['support_pay'][$k]);
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}
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}
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$item['support_pay'] = array_values($item['support_pay']);
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}
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$item['service_num'] = db('service_log')->where(['end_time' => 0, 'kf_type' => 1, 'kf_id' => $id, 'group_id' => $groupId])->count();
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if(!empty(input('param.uid'))){
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$item['is_recharged'] = db('finish_recharge')->where(['uid' => input('param.uid'),'kf_id' => $id])->count();
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}
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}
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unset($item);
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// 接客少的放前边
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// array_multisort(array_column($kfList,'service_num'),SORT_ASC,$kfList);
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if(!empty(input('param.uid'))){
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$arrRecharged = array_column($kfList,'is_recharged');
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if(in_array(1,$arrRecharged)) {
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$left = $right = [];
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foreach ($kfList as $value) {
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if($value['is_recharged'] == 1){
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$left[] = $value;
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}else{
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$right[] = $value;
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}
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}
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array_multisort(array_column($left,'service_num'),SORT_ASC,$left);
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$kfList = array_merge($left,$right);
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}
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}
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foreach ($kfList as &$v) {
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unset($v['service_num']);
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unset($v['is_recharged']);
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}
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unset($v);
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// 客服列表乱序
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$group = db('groups')->where(['id' => $groupId])->find();
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if ($group['kf_sort'] === 1) {
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$kfList = shuffle_assoc($kfList);
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}
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// 充值赠送信息
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$recharge_gift = [
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'recharge_gift_type' => isset($group['recharge_gift_type']) ? $group['recharge_gift_type'] : 0,
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'recharge_gift_value' => isset($group['recharge_gift_value']) ? $group['recharge_gift_value'] : 0,
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];
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$data = [
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'code' => 200,
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'msg' => '获取成功.',
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'data' => $kfList ? $kfList : [],
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'recharge_gift' => $recharge_gift,
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];
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return json($data);
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}
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/**
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* 获取普通聊天客服列表
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*/
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public function getCommonKfList()
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{
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$groupId = input('param.group_id');
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if(empty($groupId)){
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return json(['code' => 400, 'msg' => '平台ID不能为空', 'data' =>[] ]);
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}
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$kfList = db('users')->field('id, user_name, user_avatar, online as is_online')
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->where(['status' => 1,'group_id'=>$groupId,'kf_type' => 2])->select();
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if(empty($kfList)){
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return json(['code' => 400, 'msg' => '抱歉~ 暂无客服.', 'data' => [] ]);
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}
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foreach ($kfList as &$item) {
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$serviceNum = db('service_log')->where(['end_time' => 0, 'kf_type' => 2, 'kf_id' => $item['id'], 'group_id' => $groupId])->count();
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$item['service_num'] = $serviceNum;
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$item['id'] = 'KF'.$item['id'];
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}
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unset($item);
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array_multisort(array_column($kfList,'service_num'),SORT_ASC,$kfList);
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array_multisort(array_column($kfList,'is_online'),SORT_ASC,$kfList);
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return json(['code' => 200, 'msg' => '获取成功.', 'data' => $kfList ? $kfList : []]);
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}
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/**
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* 提交客服评价
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*/
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public function putKfRate(){
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if(request()->isPost()) {
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$param_str = input('post.param');
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$param = json_decode($param_str,true);
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if (empty($param['kf_id']) || empty($param['user_id']) || empty($param['order_id']) || !isset($param['rank_num']) || !isset($param['content'])) {
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return json(['code' => 400, 'msg' => '缺少参数']);
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}
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if ($param['rank_num'] > 10 || $param['rank_num'] < 0) {
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return json(['code' => 400, 'msg' => '参数错误']);
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}
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$data['kf_id'] = $param['kf_id']; // 客服id
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$data['user_id'] = $param['user_id']; // 用户id
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$data['order_id'] = $param['order_id']; // 订单id
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$data['rank_num'] = $param['rank_num']; // 评价星级
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$data['content'] = $param['content']; // 评价内容
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$data['created_time'] = time();
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// 用户只能评价一次订单
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if (db('kf_rate')->where(['kf_id' => $data['kf_id'], 'user_id' => $data['user_id'], 'order_id' => $data['order_id']])->count()) {
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return json(['code' => 400, 'msg' => '您已经评价过，请勿重新评价']);
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}
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// 调游戏后台接口
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$api = "/power/customer_service/order_evaluate/";
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$customer_name = db('users')->where(['id'=>$param['kf_id'],'status'=>1])->value('user_name');
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$send['customer_id'] = $param['kf_id']; // 客服id
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$send['customer_name'] = $customer_name; // 客服名称
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$send['snid'] = $param['user_id']; // 用户id
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$send['order_id'] = $param['order_id']; // 订单id
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$send['star'] = $param['rank_num']; // 评价星级
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$send['evaluate'] = $param['content']; // 评价内容
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$res = callRemoteApi($api, $send);
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// file_put_contents('rate_remote.txt', date('Y-m-d H:i:s')."\n".json_encode($send)."\n".json_encode($res)."\n\n", FILE_APPEND);
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if($res['Tag'] == 0){
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Db::startTrans();
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$res = db('kf_rate')->insert($data);
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if ($res) {
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// 因使用事务，所以本次查询结果不包含当次评价数据（），下面修改users表的数据时需要手动计算出来
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$rate_info = db('kf_rate')->where(['kf_id' => $param['kf_id']])->field('count(id) as rateNum, avg(rank_num) as rankNum')->find();
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$rateNum = $rankNum = 0;
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if ($rate_info) {
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$rateNum = $rate_info['rateNum'];
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$rankNum = $rate_info['rankNum'];
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}
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if (strpos($rankNum, '.')) {
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list($int, $float) = explode('.', $rankNum);
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$rankNum = $int + 1;
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}
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$result = db('users')->where(['id' => $this->kf2Num($param['kf_id'])])->update(['rate_num' => $rateNum, 'rank_num' => $rankNum]);
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if ($result) {
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Db::commit();
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LogRepository::apiLogWrite('客服评价', $param_str);
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return json(['code' => 200, 'msg' => 'success','data'=>['rate_id'=>db('kf_rate')->count("id")]]);
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}
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Db::rollback();
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}
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}
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return json(['code' => 400, 'msg' => '评价失败!']);
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}
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return json(['code' => 400, 'msg' => '请求错误!']);
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}
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/**
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* 获取客服评价内容
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*/
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public function getKfRate(){
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if(empty(input('param.order_id')) || empty(input('param.kf_id'))){
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return json(['code' => 400, 'msg' => '缺少参数']);
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}
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$orderId = input('param.order_id');
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$kfId = input('param.kf_id');
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$res = db('kf_rate')->field('kf_id,rank_num,content')->where(['kf_id' => $kfId,'order_id'=>$orderId])->find();
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if(empty($res)){
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return json(['code' => 400, 'msg' => '抱歉,没有相关记录']);
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}
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return json(['code' => 200, 'msg' => 'success','data' => $res]);
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}
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private function kf2Num($kfId){
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if(!is_numeric($kfId) && strpos($kfId,'KF') === 0){
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$kfId = substr($kfId,2);
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}
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return $kfId;
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}
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}
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