222 lines
7.2 KiB
PHP
222 lines
7.2 KiB
PHP
<?php
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/**
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* 历史会话记录
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* Date 2019.07.03
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* @author chf
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*/
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namespace app\admin\controller;
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class Dialoguelog extends Base
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{
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/**
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* 客服列表
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*/
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public function index()
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{
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$udb = db('users');
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// 返回视图
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if(!request()->isAjax()) return $this->fetch('dialogue_log/index');
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// 分页请求
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$param = input('get.');
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$where = $this->where;
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$keyword = input('search_input');
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if (!empty($keyword)) {
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$where['user_name|id'] = $keyword;
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}
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//获取总条数
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$count = $udb->where($where)->count();
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// $count=count($list);
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//获取每页显示的条数
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$limit = $param['limit'];
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//获取当前页数
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$page = $param['page'];
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//计算出从那条开始查询
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$start = ($page-1)*$limit;
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$user_list = $udb
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->where($where)
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->limit($start, $limit)
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->order('id desc')
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->select();
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$result = resultJson(0, '获取成功', $user_list);
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$result['count'] = $count;
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return $result;
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}
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/**
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* 会话记录(结合layer的table插件)
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* @return [type] [description]
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*/
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public function dialogueList()
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{
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$slog = db('service_log');
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$kf_id = input('id');
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// 返回视图
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if(!request()->isAjax()) return $this->fetch('dialogue_log/dialogueList', ['id' => $kf_id]);
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// 分页请求
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$param = input('get.');
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$kf_id = $param['id'];
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if (!$kf_id) return resultJson(0, '参数错误');
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$where['kf_id'] = $kf_id;
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// 查询条件
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$keyword = input('search_input');
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if (!empty($keyword)) {
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$where['user_name|user_id'] = $keyword;
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}
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//获取总条数
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$count = $slog->where($where)->count();
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// $count=count($list);
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//获取每页显示的条数
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$limit = $param['limit'];
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//获取当前页数
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$page = $param['page'];
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//计算出从那条开始查询
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$start = ($page-1)*$limit;
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$user_list = $slog
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->where($where)
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->limit($start, $limit)
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->order('id desc')
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->select();
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// 对列表进行处理
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$result = resultJson(0, '获取成功', $user_list);
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$result['count'] = $count;
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return $result;
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}
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/**
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* 删除会话记录
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* @return [type] [description]
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*/
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public function delDialogue()
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{
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if (!request()->isAjax()) return false;
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$slog = db('service_log');
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$kf_id = session('l_user_id');
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$id = input('post.id');
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if (!$id) return resultJson(0, '参数错误');
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// 数据出库
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$del = $slog->where(['kf_id' => $kf_id, 'id' => $id])->delete();
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if (!$del) return resultJson(0, '删除失败');
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return resultJson(1, '删除成功');
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}
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/**
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* 对话室(离线)
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* @return [type] [description]
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*/
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public function offLineDialogueRoom()
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{
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$pay_db = db('payment');
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$slog_db = db('service_log');
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$cl_db = db('chat_log');
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$kf_id = input('kf_id');
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$id = input('get.id');
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if (!$id || !$kf_id) {
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echo "<script>alert('参数错误'); window.history.go(-1);</script>";
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return;
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}
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// 客服信息
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$userInfo = db('users')
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->alias('a')
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->field('a.*,b.name')
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->join('ws_groups b','b.id = a.group_id')
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->where('a.id', $kf_id)
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->find();
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//获取该客服拥有的支付方式
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$type = db('payment_type')->where('status',1)->select();
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$payment_information = $pay_db
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->alias('a')
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->join('payment_type w','a.payment_type = w.id')
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->where(['is_use'=>1,'a.status'=>1,'kf_id'=>$kf_id])
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->select();
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$payment_img = $pay_db
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->alias('a')
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->join('payment_type w','a.payment_type = w.id')
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->where(['is_use'=>1,'a.status'=>1,'kf_id'=>$kf_id])
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->find();
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// 用户信息
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$user = $slog_db->where(['id' => $id, 'kf_id' => $kf_id])->find();
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// 获取 客服有效充值方式
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$pay_arr = $pay_db->alias('p')
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->join('payment_type pt', 'p.payment_type = pt.id')
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->where(['p.kf_id' => $kf_id, 'p.status' => 1, 'p.is_use' => 1])
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->column('pt.type_name', 'pt.id');
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// 获取对话数据
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$chat_log = $cl_db
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->where("from_id = 'KF{$kf_id}' and to_id = {$user['user_id']} or from_id = {$user['user_id']} and to_id = 'KF{$kf_id}'")
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->order('time_line asc')
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->limit(15)
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->select();
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// dump($chat_log);
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$now_time = strtotime(date('Y-m-d', strtotime('-3 day')));
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$user_status = $user['start_time'] < $now_time ? false : true;
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$this->assign([
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'word' => db('words')->where('kf_id', $kf_id)->select(),
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'uinfo'=> $userInfo,
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'groups' => db('groups')->where('status', 1)->select(),
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'status' => db('kf_config')->where('id', 1)->find(),
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'token' => session('kf_token'),
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'type' => $type,
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'payment_information' => $payment_information,
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'payment_img' => $payment_img,
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'pay_types' => $pay_arr,
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'user' => $user,
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'amount' => $userInfo['remaining_amount'],
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'chat_log' => $chat_log,
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'user_status' => $user_status,
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'kf_id' => $kf_id,
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]);
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return $this->fetch('dialogue_log/offLineDialogueRoom');
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}
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/**
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* 获取离线消息记录
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* @return [type] [description]
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*/
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public function getOutLineMsgLog()
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{
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if(request()->isAjax()){
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$cl_db = db('chat_log');
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$param = input('param.');
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$limit = 15; // 一次显示15 条聊天记录
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$offset = ($param['page'] - 1) * $limit;
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$logs = $cl_db
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->where(function($query) use($param){
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$query->where('from_id', $param['uid'])->where('to_id', 'KF' . $param['kf_id']);
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})->whereOr(function($query) use($param){
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$query->where('from_id', 'KF' . $param['kf_id'])->where('to_id', $param['uid']);
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})->limit($offset, $limit)->order('id', 'desc')->select();
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$total = $cl_db
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->where(function($query) use($param){
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$query->where('from_id', $param['uid'])->where('to_id', 'KF' . $param['kf_id']);
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})->whereOr(function($query) use($param){
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$query->where('from_id', 'KF' . $param['kf_id'])->where('to_id', $param['uid']);
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})->count();
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foreach($logs as $key=>$vo){
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$logs[$key]['type'] = 'user';
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$logs[$key]['time_line'] = date('Y-m-d H:i:s', $vo['time_line']);
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if($vo['from_id'] == 'KF' . $param['kf_id']){
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$logs[$key]['type'] = 'mine';
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}
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}
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return json(['code' => 1, 'data' => $logs, 'msg' => intval($param['page']), 'total' => ceil($total / $limit)]);
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}
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}
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}
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